Items where Author is "RANU TRI JOHAN EFENDI, 11118002"
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Thesis
RANU TRI JOHAN EFENDI, 11118002 (2020) ANALISIS PENGARUH KUALITAS LAYANAN MELALUI KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA PT. TERMINAL TELUK LAMONG. Masters thesis, Universitas Narotama.